Introducing the AI Product Assistant at Lenehans.ie

 

At Lenehans, we're proud to continue evolving how we serve our customers and we're excited to introduce our latest innovation: the AI Product Assistant. Powered by the latest advances in AI technology, the AI Product Assistant is designed to bring the knowledge and helpfulness of a Lenehans product expert directly to your fingertips, whether you're browsing at home, at work, or on-site. This is not a scripted or rules-based chatbot, it’s a smart, conversational tool that understands your needs and helps you find the right products and advice, fast.

Where to Find the Assistant

You can access the AI Product Assistant in two ways:

  • On lenehans.ie: Look for the chat button in the bottom right-hand corner of your screen.
  • Visit directly: Access the full-page version anytime at assistant.lenehans.ie.

 

What the AI Product Assistant Can Help With

The Assistant is designed to help with a wide range of questions and tasks, including:

  • DIY and Household Advice: Whether you're fixing a leaky tap, painting a shed, or laying a new floor, you can ask for advice across DIY, household, gardening, and building projects of all sizes.

  • Finding the Right Products: You can ask for product recommendations based on your project, from pest control to pillows, from hand tools to toilet seats, and everything in between.

  • Product Search: Already know what you’re looking for? Ask about specific products by name, for example, "Do you have the Pestclear 4000?" — and the Assistant will help you locate it in our catalogue.

  • Checking Stock and Delivery Information: The Assistant can also check if an item is in stock and provide delivery details. You might ask, "What greenhouses do you have in stock?"

At every step, the AI Product Assistant is focused on two goals:

  1. Helping you find a solution for your DIY, household, or project needs.

  2. Recommending a Lenehans product that you can purchase easily.

How to Use the AI Product Assistant

Using the assistant is simple and intuitive. Just type your question or describe what you’re trying to do. When suggesting products, the Assistant will always provide clear and helpful details, including:

  • Product Name

  • Short Description

  • Price

  • SKU

  • Stock Availability (e.g., "In stock at Capel Street (3 available)")

  • Delivery Information (e.g., "If ordered today, this product would be dispatched today. Estimated delivery: Wednesday, 23 April 2025.")

  • Link to View the Product

When you click a product link:

  • On desktop: You’ll be brought to the product page, and the Assistant will automatically reopen to continue helping you.
  • On mobile: The Assistant will close to ensure a clean, easy-to-navigate experience.

This makes the Assistant a powerful way to navigate the site, allowing you to explore solutions, view products, and move through your project smoothly, all within a few clicks.

A Few Important Notes

While the AI Product Assistant works with regularly updated information, please note:

  • Stock levels and delivery times are updated periodically and may not always reflect real-time changes.
  • Product details and availability are based on the latest information available but are not guaranteed to be accurate to the minute.
  • As with any AI system, while the Assistant is designed to be highly accurate and helpful, we recommend double-checking product details on the main product page or contacting our team if you have any questions or specific needs.

Start Your Project Today

We built the AI Product Assistant to make shopping with Lenehans easier, faster, and more helpful than ever before.

Whether you’re planning your next big project or just need a quick DIY fix, your very own Lenehans product expert is now only a few clicks away.

Try the AI Product Assistant today and discover a new way to shop at Lenehans.ie.